Plans &Pricing
Simple, transparent pricing for every type of business. All plans include the Sugart Creator hardware, software platform access, and ongoing support. No hidden fees.
Starter Plan
Pro Plan
Event
Consumables & Modeling-Design Services
Enhance your prints with precision-grade consumables and professional modeling-design services — available separately to complement your subscription plan.
Frequently Asked Questions
Is on-site technical support available for Event bookings outside your service area?
Is on-site technical support available for Event bookings outside your service area?
On-site support is available within our service area. For events outside this area, we provide comprehensive remote guidance to ensure your event runs smoothly. Contact us before booking to confirm coverage for your location.
What is the minimum commitment and how do I cancel?
What is the minimum commitment and how do I cancel?
Both Starter and Professional plans require a minimum 3-month commitment. After the initial period, you can cancel with 30 days' notice. The Event plan has no subscription commitment — it's priced per day, per machine.
What's included in the subscription — do I need to buy the machine separately?
What's included in the subscription — do I need to buy the machine separately?
No. All Starter and Professional plans include the Sugart Creator hardware as part of your monthly subscription. There is no separate machine purchase required. A €1,000 refundable security deposit is required at sign-up.
What happens if I exceed my monthly print limit on the Starter plan?
What happens if I exceed my monthly print limit on the Starter plan?
The Starter plan includes up to 500 completed prints per month. If you regularly need more, we recommend upgrading to the Professional plan, which offers unlimited completed prints per month. Our team can help you make the switch at any time.
Does the subscription include sugar materials and custom models?
Does the subscription include sugar materials and custom models?
Sugar materials need to be purchased separately. The subscription plan only includes 1kg of sugar material. Custom model design also requires a separate purchase.